EXECUTIVE TEAM
Lawrence A. Reid, Esquire || Chief Executive Officer
Larry Reid serves as the Chief Executive Officer of RSource and is responsible for steering the strategic vision and direction of the company. Mr. Reid graduated from The George Washington University National Law Center with honors and was a member of The George Washington University Law Review. He is a member of the Healthcare Financial Management Association.
Robert A. Smith || Chief Operating Officer
Robert Smith serves as the Chief Operating Officer of RSource and is responsible for its day-to-day operations, including new and existing service line development, technology and security, sales and marketing, and client service. Mr. Smith attended Long Island University where he majored in Business Administration and Sales & Marketing. He is a member of the Healthcare Financial Management Association.
Lorrie A. Wood || President
Lorrie Wood serves as President of RSource. Ms. Wood has over 25 years of experience in the healthcare industry and has previously served as a Director of Patient Accounting. At RSource, Ms. Wood has been a leader and influencer in assuring the quality of RSource’s programs through her key leadership roles in client services and operations, and now through the overall guidance of the company as President. Ms. Wood attended the University of Louisville and is a member of the Healthcare Financial Management Association.
J. Lane Baker || Chief Development Officer
Lane Baker serves as Chief Development Officer. He regularly collaborates with leadership from all departments within RSource to bring RSource’s solutions into new or existing client engagements. Mr. Baker has served on the AAHAM Florida (Buccaneer Chapter) Board of Directors. He is a graduate of Georgia State University and is a member of the Healthcare Financial Management Association.
Robert Reid, CHFP, MBA || Executive Vice President of Client Development
Robert Reid serves as Executive Vice President of Client Development and is responsible for providing Revenue Cycle Solutions to healthcare providers nationwide. Mr. Reid has more than 20 years of experience in the healthcare industry serving the needs of community hospitals to large multi-hospital systems. Mr. Reid attended State University of New York at Fredonia and has an MBA degree. He is a member of the Healthcare Financial Management Association and received his Certified Healthcare Financial Professional designation in 2005.
Suzannah B. Pogue, Esquire || Executive Vice President and General Counsel
Suzannah B. Pogue serves as Executive Vice President and General Counsel. Ms. Pogue has had several roles within RSource, including President of the Clinical Division. Currently, she works with the executive team on strategic initiatives such as channel partnerships, new product development, process improvements, and serves as RSource Compliance and Privacy Officer. Ms. Pogue graduated from Emory University School of Law. She is a member of the Healthcare Financial Management Association.
Janice McGoldrick-Matthews || Executive Vice President of Operations
Janice McGoldrick-Matthews serves as Executive Vice President of Operations and manages all aspects of back office operations. Ms. Matthews has over 25 years’ experience in the healthcare industry working in professional and hospital revenue cycle and also has served as a Coding Instructor. Ms. Matthews is a graduate of Palm Beach State College and a member of Healthcare Financial Management Association and American Academy of Professional Coders.
Cassie Walden || Executive Vice President of Client Management
Cassie Walden serves as Executive Vice President of Client Management. Ms. Walden is responsible for managing RSource’s client services department to ensure all RSource clients receive top-notch service. Ms. Walden has over 14 years’ experience in the healthcare industry. She graduated from Northwestern Oklahoma State University, is a member of the Healthcare Financial Management Association (HFMA) and serves on the board of the HFMA Oklahoma Chapter.
Kimberly Ward || Executive Vice President of Accounts Receivable Solutions
Kimberly Ward serves as Executive Vice President of Accounts Receivable Solutions, with focus on service line expansion. She brings 25 years’ progressive experience in acute-care, ambulatory, and academic healthcare industry. Mrs. Ward provides expertise in steering Revenue Cycle operations to maximizing cash recovery and process improvement. Mrs. Ward is an active member of Healthcare Financial Management Association.
Jessica De Puy || CIO
Jessica De Puy serves as the Chief Information Officer of RSource and directs all IT projects and initiatives, continuously collaborating with leadership from all departments to ensure secure and effective IT processes that support operational goals and company growth. Ms. De Puy attended Florida Atlantic University and obtained degrees in MIS, Finance, and Information Technology Management.
Matt Devlin || Senior Vice President of Implementations
Matt Devlin serves as Senior Vice President of Implementations. Mr. Devlin has over 10 years of experience in the healthcare industry. Mr. Devlin oversees the onboarding of all new clients, including system integration and workflow development. He completed his MBA while serving in the United States Navy aboard the USS Rhode Island (SSBN-740). His undergraduate degree was completed at the University of Pittsburgh.
Hope Reid || Senior Vice President of Client Development
Hope Reid serves as Senior Vice President of Client Development and oversees the day-to-day operations of the department. Ms. Reid’s role is to increase revenue and brand visibility through strategic team efforts to grow the company’s client base as well as to expand services within current client engagements. Ms. Reid has 10 years of sales and sales management experience and is a member of the Healthcare Financial Management Association.
Richard Caruso || Senior Vice President of Client Development
Rich Caruso serves as RSource’s Senior Vice President of Client Development. He works to develop mutually beneficial partnerships with hospitals, health systems, consulting groups, and RCM companies. Rich serves on the Sponsorship committee of HFMA’s Florida chapter, is active within AAHAM, and attended Florida Atlantic University with a focus in Finance.
Melissa Windler || Senior Vice President of Operations
Melissa Windler serves as Senior Vice President of Operations. She works alongside other members of RSource leadership to streamline processes and ensure continued success. Melissa brings with her 25 years of experience some of which includes the implementation of revenue cycle initiatives, communication strategies, patient engagement tools, account resolution techniques, as well as the oversight of multiple departments within the revenue cycle industry.
Beth Gibson Reek || Vice President of Managed Care Programs
Beth Gibson Reek serves as Vice President of Managed Care Programs. Ms. Reek has over 25 years’ experience in healthcare management in hospital revenue cycle, corporate revenue integrity and coding compliance. Ms. Reek is a member of the Healthcare Financial Management Association and American Association of Professional Coders.
Melissa Curtis || Assistant Vice President of Operations
Melissa Curtis serves as Assistant Vice President of Operations. Ms. Curtis previously was the Senior Director over the COB & Patient Involvement Denials (COB) Program. She has over 20 years’ experience in the healthcare industry.
Kelly Tinsley || Assistant Vice President of Operations
Kelly Tinsley serves as Assistant Vice President of Operations and Inventory. Kelly is a hardworking and dedicated Healthcare Industry professional with over 20 years of operational, workflow, process improvement, and managing high volume Call Centers experience. Ms. Tinsley is responsible for the day-to-day operations of our technology accelerators such as dialer and SMS campaigns, ensuring TCPA compliance.
