Optimize VA Complex Claims Revenue Recovery

Veterans Administration (VA) claims can be time-consuming and problematic to bill and collect due to their unique rules and regulations. RSource works with hospitals and health systems to ensure veterans receive an optimal patient experience. We have a large, dedicated team specializing in recovering on VA accounts nationally for over a decade and can intervene at identification or as a safety net program at denial.

Experts in Navigating Challenges

Our team of experts can help you navigate the maze of VA complex claim challenges, improve cash recovery and reduce overall aging of your VA A/R. We work all types of coverage for active military personnel, veterans, and their families and within your processes and policies to customize a program that is best for:

  • • Determining the correct payer responsible (VA, Tricare, CHAMPVA, Medicare or other health insurance)
  • • Maintaining contact with CCN, TPA, or VA to address stalled and unpaid claims or escalating when necessary
  • • For emergent care denied claims, filing Notice of Disagreements in a timely fashion with all the required documentation
  • • Determining whether notification and authorization were obtained
  • • Ensuring proper documentations is sent in a timely fashion
  • • Ensuring your VA claims remain compliant when regulations or payer processes changes
  • • Starting the notification process for ER visits

The Right Approach Protects Your Revenue

VA programs often make up a smaller percentage of your hospital revenue and can take longer than other claims to pay but are critical to your patient experience. Let us help you increase and accelerate VA claims resolution. We also offer other complex claims services allowing you to centralize multiple types of complex claims with a single partner.

VA claims are more complex than ever. Follow these 5 tips leading organizations use to prevent VA claim denials.