COB & Patient Involvement Denials

Stop Chasing Patients for Additional Information

Many third-party-payer claims don’t get paid because they need patient involvement, for things like:

COB/CWF Updates
Accident Details
Claim Forms
Student Status/Dependent Updates
Eligibility Information Updates
Prior Medical History Forms

First Report of Injury (FROI) Forms
Certification of Creditable Coverage
Medical Records from Other Providers
Date of Death/Birth/Retirement Updates
Workers Compensation Updates
Coordinating with VA, Tricare & Medicaid

RSource gets these claims paid by:

Guiding the patient through the process as an advocate
Hosting three-way calls with patients and payers
After-hours calls to patients
Performing home visits to patients’ homes

RSource advocate providing patient with insurance information to update.

RSource advocate visiting patient’s home to have insurance information updated.

Don’t send these claims to self-pay! Be a hero to your patient instead—send them to RSource!