COB & Patient Involvement Denials
Stop Chasing Patients for Additional Information
Many third-party-payer claims don’t get paid because they need patient involvement, for things like:
- COB/CWF Updates
- Accident Details
- Claim Forms
- Student Status/Dependent Updates
- Eligibility Information Updates
- Prior Medical History Forms
- First Report of Injury (FROI) Forms
- Certification of Creditable Coverage
- Medical Records from Other Providers
- Date of Death/Birth/Retirement Updates
- Workers Compensation Updates
- Coordinating with VA, Tricare & Medicaid
RSource gets these claims paid by:
- Guiding the patient through the process as an advocate
- Hosting three-way calls with patients and payers
- After-hours calls to patients
- Performing home visits to patients’ homes

